Molisha Products and Services – Cancellation/Refund Policies
Last Updated: 28.01.24
Thank you for choosing Molisha Products and Services for your digital marketing needs. We strive to provide exceptional services to our clients. Please review our Cancellation/Refund Policies to understand the terms and conditions regarding cancellations and refunds.
- Cancellation Policy:
1.1 Service Cancellation:
Clients have the right to cancel ongoing services at any time. To initiate a cancellation, please send a written request to [email@example.com]. Cancellation requests must include your name, project details, and a clear statement of your intent to cancel the services.
1.2 Cancellation Fees:
Depending on the nature and stage of the services provided, cancellation fees may apply. These fees will be communicated and agreed upon during the initial service agreement. The client is responsible for any outstanding fees or expenses incurred up to the cancellation date.
- Refund Policy:
2.1 Satisfaction Guarantee:
Molisha Products and Services aims to deliver high-quality digital marketing services that meet or exceed your expectations. If you are not satisfied with the services provided, please contact us at [firstname.lastname@example.org] within [number of days, e.g., 30 days] of service delivery to discuss your concerns.
2.2 Refund Eligibility:
Refunds will be considered on a case-by-case basis. To be eligible for a refund, clients must provide clear evidence of the service’s failure to meet agreed-upon specifications or a demonstrable technical issue that significantly hinders the use of the service.
2.3 Non-Refundable Services:
Certain services, such as consultation fees, one-time project fees, or third-party expenses, are non-refundable. The client will be informed of the refund eligibility of specific services during the initial service agreement.
2.4 Refund Process:
To request a refund, please contact our customer support at [email@example.com] with a detailed explanation of the issues faced. Our team will review your request and respond within [number of days, e.g., 7 days] to initiate the refund process if deemed appropriate.
- Contact Information:
For any cancellation or refund-related inquiries, please contact our customer support team at [firstname.lastname@example.org]. We are committed to addressing your concerns promptly and ensuring a positive experience with Molisha Products and Services.
These Cancellation/Refund Policies are subject to change, and any updates will be communicated through our official communication channels. It is the responsibility of the client to review these policies periodically.
Thank you for choosing Molisha Products and Services. We appreciate your trust in our digital marketing expertise.